Financial Policy: 

• Many of our activities fill to capacity quickly and require waiting lists.  Your registration is complete when the registration form is completed, and payment is received.  This does not apply to sports requiring tryouts.  Sports payments are due after tryouts.
• If you are unable to pay in full for an activity, we have payment plans available.  Payment may be made in 3 installments via post dated checks.  All checks are due before the first class or sports deadline but will be cashed on or after the postdate on the check.  This does not apply to field trips.  They must be paid in full.
• Occasionally, an activity may have to be cancelled, postponed, or altered due to a natural disaster, pandemic, personal tragedy.  We will make every effort to complete the activity in some capacity (video based, later date, etc.). We are unable to provide refunds in these situations due to facility, supply, and teacher expenses.
• Field trips have a zero-refund policy unless we cancel the trip.  Many locations require us to pay in full for trips before our event date. Please check your calendars carefully before registering and paying.
• Refunds will be given for any activity that we are unable to provide due to low student interest or cancellation by location or league.
• Refunds We totally understand that sometimes plans change, and your child(ren) may not be able to attend the activity enrolled. If this happens, please let us know per the below, so we are able to open up the spot to waitlist and teachers can adjust plans in time to provide the best experience for everyone.  Convenience fees are not refundable.
•  Last day to submit a cancellation: 14 days prior to the start of the activity.
•  ALL cancellations must be submitted in writing.
•  If activities are not canceled in writing within the appropriate time-frame, refund will not be issued.
•  HEAT Membership Fees are non-refundable and non-transferable.
•  Within 14 days of the activity, there are no refunds.